Before contacting Support for assistance, please be sure you are running the latest versions of all the necessary software.
These are:
| Phonos 2.7 App: | 2.0.0.284 |
| Phonos 1.0 App: | 1.0.167 |
| Phonos Server: | 1.0.114.0 |
| Sonos: | 3.6 |
Phonos Version
To get the current version of your Phonos application, start the app, tap the Menu area (the "..." at the bottom) and tap About. To get the latest version go to the Marketplace application on your phone and tap Update.
| 2.0.0.284 | Music Services (Spotify/Pandora) compatible with Sonos 3.6.1 |
| 2.0.0.282 | Spotify support, improved Radio. Music Services NOT compatible with Sonos 3.6.1 |
| 2.0.0.268 | New Metro-UI to pick music, fast startup, Zone edit, Room Volumes, Sleep timers |
| 2.0.0.205 | Fixed critical Sonos 3.6 connection issue, and Line-In shows correctly when playing |
| 2.0.0.204 | PC software no longer required! Also added new Sharing options and track timeline |
| 1.0.167 | Fixed an annoying problem with scrolling in lists, made Trial mode a little more painful |
| 1.0.127 | Added Pandora support (requires PC software 1.0.114 or later) and improved volume control |
| 1.0.68 | Initial version |
Phonos Server Version
On your PC right click on the Phonos icon in the taskbar area and click About, then look at "Server Version". To get the latest version go to the Downloads page.
| 1.0.114 | Added Pandora support and fixed Startup problem after reboot |
| 1.0.65 | Initial version |
Sonos Version
The version listed above is the last version of the Sonos system software that we have tested the Phonos application with. We recommend not upgrading your Sonos system to new versions until we have had the chance to verify compatibility with Phonos. To see how to get the latest version of the Sonos software, go to
http://www.sonos.com/support/software_update.aspx.
Tested versions are 3.3, 3.4, 3.5, 3.52, 3.6 (requires 2.0.0.205), 3.6.1 (Music Services require 2.0.0.284)