Before contacting Support for assistance, please be sure you are running the latest versions of all the necessary software.
To get the current version of your Phonos application, start the app, tap the Menu area (the "..." at the bottom) and tap About. To get the latest version go to the Marketplace application on your phone and tap Update.
SiriusXM support (requires Sonos 4.1) (Jun 1 2013)
Bug fixes for WiMP and Queuing (Apr 3 2013)
Almost-universal Music Service support (Mar 11 2013)
Fixed playback issues with Last.fm, Line-In and Folders
Added Music Service support for MOG, Last.fm, WiMP and iheartradio
Music Services (Spotify/Pandora) compatible with Sonos 3.6.1
Spotify support, improved Radio. Music Services NOT compatible with Sonos 3.6.1
New Metro-UI to pick music, fast startup, Zone edit, Room Volumes, Sleep timers
Fixed critical Sonos 3.6 connection issue, and Line-In shows correctly when playing
PC software no longer required! Also added new Sharing options and track timeline
Fixed an annoying problem with scrolling in lists, made Trial mode a little more painful
Added Pandora support (requires PC software 1.0.114 or later) and improved volume control
The version listed above is the last version of the Sonos system software that we have tested the Phonos application with. We recommend not upgrading your Sonos system to new versions until we have had the chance to verify compatibility with Phonos. To see how to get the latest version of the Sonos software, go to