Before contacting Support for assistance, please be sure you are running the latest versions of all the necessary software.
These are:
To get the current version of your Phonos application, start the app, tap the Menu area (the "..." at the bottom) and tap About. To get the latest version go to the Marketplace application on your phone and tap Update.
| 4.6.0.442 | SiriusXM support (requires Sonos 4.1) (Jun 1 2013) |
| 4.5.0.xxx | Bug fixes for WiMP and Queuing (Apr 3 2013) |
| 4.4.0.xxx | Almost-universal Music Service support (Mar 11 2013) |
| 4.3.0.428 | Added Deezer support (Feb 19 2013) |
| 4.2.0.425 | Added Slacker & Songza support, auto-config (Jan 28 2013) |
| 4.1.0.417 | Fixed Phone 8 problem finding devices (Dec 16 2012) |
| 4.0.0.415 | New Modern UI (Nov 23 2012) |
| 3.2.1.390 | Rhapsody in Trial mode fix (Sep 25 2012) |
| 3.0.0.388 | Added Rhapsody/Napster support (Sep 14 2012) |
| 3.1.0.354 | Added Rdio support (Jun 12 2012) |
| 3.0.0.346 | Added Search, Pinning shortcuts, all-new Volume, faster startup |
| 2.0.0.318 | Fixed playback issues with Last.fm, Line-In and Folders |
| 2.0.0.316 | Added Music Service support for MOG, Last.fm, WiMP and iheartradio |
| 2.0.0.284 | Music Services (Spotify/Pandora) compatible with Sonos 3.6.1 |
| 2.0.0.282 | Spotify support, improved Radio. Music Services NOT compatible with Sonos 3.6.1 |
| 2.0.0.268 | New Metro-UI to pick music, fast startup, Zone edit, Room Volumes, Sleep timers |
| 2.0.0.205 | Fixed critical Sonos 3.6 connection issue, and Line-In shows correctly when playing |
| 2.0.0.204 | PC software no longer required! Also added new Sharing options and track timeline |
| 1.0.167 | Fixed an annoying problem with scrolling in lists, made Trial mode a little more painful |
| 1.0.127 | Added Pandora support (requires PC software 1.0.114 or later) and improved volume control |
| 1.0.68 | Initial version |
The version listed above is the last version of the Sonos system software that we have tested the Phonos application with. We recommend not upgrading your Sonos system to new versions until we have had the chance to verify compatibility with Phonos. To see how to get the latest version of the Sonos software, go to
http://www.sonos.com/support/software_update.aspx.